Punjab Roadways — Not picking passengers from stop

Address:

Shahid Bhagat Singh Nagar, Punjab, 144521

I usually travelling from balachaur to chandigarh..
On monday tuesday buses not stop tp pick daily passengers.
Even they have some few seats left.. But due to harsh behavior of conductors and drivers... We suffer a lot
Govt has provide govt vehicles for helping people..
But people are not getting help
We are helpless... Please take strict action against them
Atleast fine them for misbehaving