Punjab Roadways — Not stop the bus properly at stop and misbehave by condutor with female passengers

Sir I want to file a complaint against the conductor and driver of Punjab Roadways today 22 April 2024 time 12:38:38 I and my mother took the ticket to Handaya from Bathinda and till around 2 o'clock when the bus reached Handaya stop the bus conductor did not stop the bus properly and the conductor asked the alighting female passenger to get off the bus quickly, while my mother was getting off the bus, the driver took the bus and my mother was badly hurt. They fell down on the road and suffered a lot of injuries, but instead of stopping the bus, the driver sped away. Sir, please pay serious attention to my complaint and take strict action against the driver and conductor of this bus because today Driver and conductor
P.R.T.C BATHINDA DEPORT
NO.00115495
Bus no. PB65AD2242 PCB504