Punjab Roadways — Ticket charge to women

I was travelling from Phagwara to Jalandhar on 18.10.2021 and boarded Punbus no. PB08EC1635 at 6:10 pm from phagwara. Being a lady, i submitted my original Driving license with valid address details of my punjab residence. But the conductor was very rude and charged me the fare. Mac id 42280721. W bill 236072. Bus 1635. Ticket 00014552. He said that only ladies with aadhar card are to be given zero charge fare. I am a daily commuter and no other punbus conductor has charged me till date. he said that these rules doesnot apply to his bus. Govt. Of punjab has issued clear instructions that any women of any status on production of valid id proof will not be charged. I request you to please update your staff.
Was this information helpful?
No (0)
Yes (1)
Punjab Roadways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab Roadways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    585
    Pending
    0
    Resolved
    36
    Punjab Roadways Phone
    +91 17 2265 0035
    Punjab Roadways Address
    Jeevean deep bullding, Sector 17, Shopping Plaza, 17C, Sector 17, Chandigarh, Punjab, India - 160017
    View all Punjab Roadways contact information