I was travelling from Phagwara to Jalandhar on 18.10.2021 and boarded Punbus no. PB08EC1635 at 6:10 pm from phagwara. Being a lady, i submitted my original Driving license with valid address details of my punjab residence. But the conductor was very rude and charged me the fare. Mac id 42280721. W bill 236072. Bus 1635. Ticket 00014552. He said that only ladies with aadhar card are to be given zero charge fare. I am a daily commuter and no other punbus conductor has charged me till date. he said that these rules doesnot apply to his bus. Govt. Of punjab has issued clear instructions that any women of any status on production of valid id proof will not be charged. I request you to please update your staff.
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