PVR — Yesterday's worst experience.

Address:

Pune, Viman nagar, Pheonix marketcity

I gotta be honest about my recent cinema experience. It was a total letdown. First of all, the staff seemed completely untrained and clueless. No one had any idea what they were doing, and it was so frustrating. The guy at the ice cream counter was the worst. He had this attitude like he didn't even want to be there. When I went to buy ice cream after getting bhel, he had the audacity to question if I had paid for the bhel. I mean, seriously? I had already paid, and he acted like I was trying to steal from him. It was so rude and unnecessary.

Even after i told him that i had paid for the bhel he was like step aside for a moment. And he went to that bhel guy and asked him if i paid.. like come on are we beggers ? Or are was gonna steal anything ?

This is a serious matter from my side so respond as soon as possible. I really hope the cinema management takes note of these problems and makes some serious changes. Customers deserve better than this. I won't be going back anytime soon unless I hear that things have improved.