Pynkvilla — didn't receive order

Address:110096
Website:pynkvilla.com

I placed an order on Pynkvilla on 2nd of March, 2019, order no. PV8379. I am submitting this complaint on 8th of April, 2019 which means it's more than a month since the time of order which has far exceeded the mentioned time of delivery. Although, I had a word with the company via the mail which was concerned about changing the ordered product to which they said they would do the needful and notify me as well but no revert mail received as of now. In addition, even if my order is still under process, I should be receiving updates about the same as the website mentioned but no message or email regarding any updates have been sent from their side till date. What's concerning me the most is that the website does not exist any more.
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I ordered a Manchester United name board on Jan 26 and I paid Rs 999 for it.
They said it will be delivered in 10 days. I waited for more than a month and then I mailed them regarding this.
They didn't respond to that also.
Kindly take action against them and refund my 999 Rs if possible.Thank you.

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