Quickr — Mobile refunds

Address:	Patna, Bihar, 800001
Website:	www.quickr.com

It started when i placed the order they automatically canceled my order and did not informed me also and after few day i called the they said that the stock is already sold and they are sorry for that but i asked is the the way you do business is there anything written in your terms and condition plz show it to me and said sorry sir it is not written anything like this we are sorry this will not happen again . then after few days again samsung galaxy s4 was in the stock. so i placed the order but is took 1 and a half months to reach me. after a day i again called them because my phone was not working properly there was problem with the mic and the speaker so i requested them for the replacement and the delivery boy was there on next day for the reverse pick up there is a slip which given by the delivery with the date of 02/03/2016 and the client name on that courier slip written quickr on the top of the right corner they told me that your item will be replaced and you will get it in 10 days after that again i called them after 10 to 12 days they said that my product has not reached them yet and fooled then after ks continues calls they said it has been reached its has reached to them ad they will replace it so again i was given date and again i called them actually i called them many days they always said me some excuses like your product has been and you will get it in 4 to 5 days but nothing and one day they said that the mobile in not in the stocks u will get your refunds after that till now i didn't got any idea how to get back my money from these muggers quickr costumer care executive are playing fool with me telling me that i will receive my money within there days but there in they don, t send any money in my account they done this to me like three to five times its been 1 to 2 months they have not returned my money and the this whole case has taken 3 to 4 months after i placed my orders
this is my registered mobile no from which i have placed my order [protected]
and this is my mobile no which i m using right now [protected]
plz help me with this great mugging site.