[Resolved] Quikr — Ad_ID[protected]

niraj162

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500050

Hello All,

I have received the delivery today but at the outset I would like to highlight the below issues which is a question on the quality of the delivery services, and is unexpected by Quikr or Delhivery.

1. The delivery was 1 hour late due to which the receiver had to undergo image tampering in office. False commitment made by the delivery team.
2. The goods delivered were not packed where I was told that they would be packed by bubble plastic.
3. The delivery guys asked the receiver to pay Rs. 100 out of nowhere, he settled for Rs. 70. Want to understand, why are they asking for money from customers? are you not paying them their salaries?

Regards,
Niraj

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Quikr Customer Care's response Dear Niraj, Thanks for taking the time to share your thoughts. Our effort is to keep working at providing you a seamless, convenient and valuable experience at Quikr. We do regret the trouble you’ve faced and apologize for it. You can share further details about your issue with us either by giving us a missed call on[protected] or you can even write to us at [protected]@quikr.com. We’ll do our best to fix this as soon as possible. We care, Team Quikr