[Resolved]  Quikr — Damaged product during transit

Address:Bangalore, Karnataka, 560102
Website:www.quikr.com

Extreme harassment by quikr: forcing damaged product which the delivery people damaged during transit

Ad id[protected]: 15 days old sofa, brand new. Buyer personally visited my house to inspect the product before making a deal for inr 10500. Quikr damaged my product during transit to the buyer and hence buyer rejected the deal.

Now quikr (Almost 20 executives so far) are harassing me everyday to forcibly accept a damaged product which got spoil due to their negligence giving me logic that they have repaired the product. Why should i accept a damaged product, it's not my mistake. Fault is completely of the quikr personnel so why should i suffer. If a buy a shirt from myntra, tear it and sew it back again and return to myntra, will they take it back. Will it be a new product anymore. Will they be able to get the same price for it as new product???

Quikr has fully indemnified the buyer but harassing the seller (Me) who placed trust in quikr's services, gave my brand new product to be delivered and here i am harassed to accept the damaged product. Why does the seller suffer for loss or damage of product during transit.

They damaged the product, spoiled my deal with the buyer and now not releasing the payment of inr 10500.

This is an extreme case of harassment and exploitation of customer. Totally against their propaganda of 'ho befikar, bech quikr'.

Somebody please help me and get my payment released from quikr.

Can i have number of marketing guys!!! Where are the customer relationship department?
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Nov 3, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2016
Quikr Customer Care's response
Hi Gunjan.

We deeply regret for the discomfort. We have shared your details and our support team will get in touch with you ASAP.

Thank you

-Team Quikr.
Complaint comments 

Comments

I am NOT complaining, but rather COMPLIMENTING the excellent service that was offered to me for TV repair. As promised, they arrived at my home on time and picked up my 32 inch LCD TV and returned it a few days later, but it works perfectly. When he came home, the price was quoted to me, and I am very impressed by the work.
Quikr is Fraud, crook and cheater company, Do not use any of its services i[censored] dont want to cheated by a Quirkr whichh is a crook company Give Wrong advice, take payment from the client & then don't answer calls, this is the Quikr culture. A bunch of cheats & in efficient employees. #quikrfraud #cheat #Patheticservice #inefficient #fraudcompanies #scamsters
Got my TV repaired a month ago and it's not working again.
The repair person won't pick the calls anymore.
It's best to find a repair store and get it done rather than hiring someone who is not verified.
Disappointed

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