[Resolved] Quikr — Highly unprofessional and poor service

wayush

from Delhi, Delhi

Address:	New Delhi, Delhi, 110070
Website:	quiker.com

I have booked one air cooler ( Ad no :[protected] transaction id :- [protected]) from quiker site on 16.4.2015 and done the on line payment . In the confirmation mail, it is clearly mentioned that customer care will call the person regarding the delivery time of the item with in 24 hours .Regrettably, i did not receive any call till date (19.04.2016). When i called the customer care, after 30 min holding up my call, one customer care executive received the call and ensured me that he will give the tracking details with in 30 min . As a continuation of poor service from quiker, he did not give any call It is very unprofessional behavior from quiker team . I am totally fed up with the quiker service . i am feeling cheated, there is no option to cancel the order .

I hope this mail will not be unanswered as before. Atleast have the decency of letting me know whereabouts of the products so that if it can not be delivered, i could purchase from market.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

Quikr Customer Care's response Dear Wayush, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. You can also track your order details by logging into your Quikr account here http://bit.ly/1N8u7AZ -Team Quikr