Quikr — no response on my purchase: transaction id:[protected]

Address:Pune, Maharashtra, 411045
Website:secure.quikr.com/Escrow/MyOffers/trackOrder?userType=buyer&adId=336661741&offerId=1000283958

Quikr support ticket number: #529790
Ad id[protected]
Transaction id:[protected]
Order placed wednesday, jan 15 2020

I had purchase a single bed from quickr and have paid 3899/- online on 15th jan, 2020. Since then, i am not getting any update from quikr. It has been 5 days, i am trying to reach them on phone, mail and their chat option but not a single update is received from quikr. Please help.
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Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
Quikr Customer Care's response
Hi Samit, we regret the discomfort caused. Our doorstep team will look into this issue soon and address it. Thank you.
Jan 29, 2020
Updated by Samit Shukla
Thank You for resolving this.
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