Quikr — Product was not delivered to me and still money was not refunded | ad id :[protected]

Address:	560103
Website:	quikr.com

Hi,
I ordered a second hand crt t.V using quikr doorstep. Because of some technical glitch two payments were done at that time. When i complaint at customer care they refunded one of the payment and by mistake they canceled my order as well as(I checked the status of order in app and also received the sms for the same) and next day i got the message the item is being picked and delivered to me. But nothing was delivered to me, even i checked with the seller that none picked the item from him and when i complaint the customer care they are saying that order is completed. Please ask them to return my money!!