[Resolved] Quikr — Service delivery

Yuvan Sridhar

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560043
Website:	Quikr

I'm a seller on quikr. Last week i place an ad regarding a product for which i found a buyer. Quikr doorstep service people came and picked up the item as one whole unit and said they would deliver it to the buyer. After 3 days i got a call from the buyer stating only a part of the product has been delivered and the rest is missing. I contacted quikr and it is 6 days now they are still tracing my product. I have lost time in selling my item, i do not know the location of my product nor have i received the money for my product . Their quality of customer service is very very bad, with csr giving wrong information, not following up or even trying to help as they are responsible for this whole mess.

Since they have wasted my ad time and created more problems for me and the buyer, the company is responsible for this mess and they should compensate for the same. I'm still waiting for their response or solution

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

Quikr Customer Care's response Dear Yuvan, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr