[Resolved]  Quikr — wrong size laptop delivered transaction id[protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had placed a prepaid order for dell xps 17 inch laptop with 750 gb hdd being sold on quikr vide advertisement id[protected] and 150 ssd whereas quikr delivered 14-inch laptop with only one hdd.

Moreover, i was informed that the screen is scratch-less whereas few small scratches are observed on screen.

I have approached quikr for a resolution but they have refused to listen and take responsibility.

The buyer is quikr verified and the money was paid to quikr.

The quikr can not be absolved of their responsibility by stating that they only perform physical checks as verification of dimensions check falls under the physical verification. Or tomorrow they will deliver 32 inch tv instead of 40-inch jus for making their commission
I have come to know that many buyers are being cheated by the nexus of quikr and their sellers.
I once again like to request quikr thorough you to take immediate action and refund my hard-earned money and take their laptop back.
Regards