Quirky Perks — Product Not Delivered

Order Placed on: March 11, 2023
I am writing to express my disappointment and frustration with the service provided by your company. I placed an order for a product on your website nearly a month ago, and I am yet to receive my order.

I understand that you have made online payment mandatory and have clearly mentioned that COD is not available. As a customer, I trusted your website and paid for the product online. However, I have not received any update on the status of my order, despite several attempts to contact your customer service team.

It is concerning that there is no proper response when a complaint is raised. As a customer, I expect a certain level of service and transparency. It is disheartening to see that your company does not have the basic infrastructure to track the delivery of orders or provide the contact details of the delivery partner.

I am deeply disappointed with the service provided by your company and the lack o[censored]rgency in addressing my concerns. I urge you to take immediate action and ensure that my order is delivered at the earliest. I hope you understand the inconvenience caused and take the necessary steps to improve your service standards.