Rail Yatri — payment successful..but bus ticket not booked by railyatri

Hello, I am Uday Kishore . I have tried booking bus ticket from Bangalore to ballari (Pooja Travels) on 7.02.2919 through Google pay ...Amount of 477 Rs debited from account ..Reference Id[protected], but ticket not booked. I have tried calling Railyatri but no response .I have sent email to rail yatri but no response from them .Please resolve the issue immediately.
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