Rainbow Hospital — Collection of parking fee

Address:

Hyderabad

I visited Rainbow hospital for Doctor's check up for kid on 13 Oct 2022 and at the entrance gate they issued one token which indicated the entry time. It almost take 10 min. to park my car in cellar and almost 2 hours took to complete Doctor check up and proving samples for further health investigation as suggested by Doctor. By the time, i complete and came to exit gate, they asked me to pay the parking fee. I said that i went for checkup and showed all the bills that i paid to hospital toward consulting and lab testing but they said it is free parking only for half an hour which is not at all reasonable time period. Just to park the car and move from the parking it will more than half hour.

I would like to know how they will collect the parking fee just for half and hour which is just not possible for any one to complete the doctor check up