Rajasthan Technical University — Computer science

Address:

Arya college of engineering and IT. Delhi Jaipur highway, kukas Jaipur, 302028

I got RW/UM written in my result of btech 5thsem Reback.
So what should I do now?
How do I get my result, what is the problem, I got notice for clarifying unfair mean and send it to the university, and I did that I clarified all and send it with I'd proof but got my result with UM/RW, Please help.