Rajasthan Technical University — Consolidated marksheets/ provisional degree certificate

Address:

Jaipur

I applied for provisional degree certificate/ consolidated marksheets on the RTU website through their online process. They claim that they will send the documents in 15 days. It's been more than 2 months and I didn't get any update from the university. I called the Enquiry for exam section(degree), a lady answered and asked to call different section(secrecy). I tried for hours and no-one is even bothered to answer the call. Need the document on an urgent basis. Please Help