Rajasthan Technical University — Delay in 4th sem promotion result

Sir I am a student of RTU studying in SBNITM college jaipur, We have paid examination fee for 4th sem backlog in March 2021 and it was declared in September that the exams are cancelled and students of 1st and 2nd years are getting promoted ( main and backlog) yet it's been 4 months and result isn't declared yet. I have been contacting university via email and calls, I still have to recieve any updates as they don't reply to emails or calls at all. I have applied for my abroad studies and I recieved conditional offer letter all the conditions are satisfied except for the result of 4th sem and even educational loan process is on hold due to lack of documents. It's a kind request please update me with the exact result date as I am helpless here currently or atleast declare it ASAP.