Rajdhani / Yamuna Power [BSES ] Customer Care

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:
+91 11 3009 9999
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10
6
Satisfactory Rating
1%
Complaints
513
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Rajdhani / Yamuna Power [BSES ] related photos (23)

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Rajdhani / Yamuna Power [BSES ] Customer Care related pictures (23)

Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

BSES — Burnt meter

 Gulafsha Hussain on Jan 1, 2016
I am Saique Hussain, my CRN no is 151415387. When My meter got burnt First I made a complain through phone then on I went to the dwarka sector-6 office to complain about my burnt meter. One of the output connection was burnt. I was told that I'll have to pay a nominal charge for that single connection. But when I got the bill it showed ARREARS of Rs.2685.48/-, when I asked the customer cell-I was said it is for the new meter. My question is when the meter was burnt without any mistake of mine, then why should I have to pay this amount? Saique Hussain H no.11 pocket-8 nasirpur Dwarka phase-1 New...
Complaint comments  Read comments Complaint category Unauthorized charges

Rajdhani / Yamuna Power [BSES] — Connection cut without warning

 Ig1312 on Dec 24, 2015
We didn't receive a Nikko r the previous month. Got a bill due in December. Before it was due, our connection has been cut without warning. We have made payment. BSES says we now need to contact the divisional office. However their offices are closed for 3 days. It is a security concern for women living alone to not have electricity. We have not even been informed before the electricity has been cut. They are not offering us any solution....
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Address correction not done

 versha madaan on Dec 20, 2015
I have applied for making correction in address in my Bses Bill as well as change in name as I have purchased the flat from Smt. Ravinder Kaur against CA No. 100981068. I have requested BSES, Radhu Palace n number of times. They advised me to make the request for name change first and then address change. When I requested the same, they advised me for address change first. Then they advised me to request for name change first. I followed the instructions and submitted all the documents but no action has been taken by BSES till date. Niether they have changed the name nor they have corrected the...
Complaint comments  Read comments Complaint category Products & Services

Rajdhani / Yamuna Power [BSES] — Update phone number

 niitdhanesh on Dec 15, 2015
CA NO-151602967 METRE NO-42121974 Hi team! I have changed my number, kindly update it from the next cycle. My new no is 9717130973. and also update S/O KASHI NATH SINGH instead of KUSHI NATH SINGH. Thanks, DHANESH KUMAR SINGH 9717130973...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Using electricity without meter as commercial use

 aamadmi1 on Dec 13, 2015
Hi The theft of electricity is happening infrount of every bses employe. using electricity direct from pole D T. They come get the money any go away happily.. Plz send someone for the checking who is not colprit. Electronic rickshaws are charging in house without meter in two premesis. 18 Ganesh park, Rashid market, Street no-2. Delhi-51...
Complaint comments  Read comments Complaint category Law & Civil Rights

Rajdhani / Yamuna Power [BSES] — Correction in father's name & address

 niitdhanesh on Nov 25, 2015
Dear Sir or madam, Kindly correct my father's name & Billing address of DOMESTIC ELECTRIC METER CA NO. 151602967 from KUSHI NATH SINGH to Correct name:- KASHI NATH SINGH Correct Address:- FLAT-D1, III/F, F-6/A-BLOCK, NARAYAN APT, SCHOOL ROAD, KHANPUR EXTN. NEW DELHI - 110080 Thanks, Dhanesh Singh Mobile: - 9971559887...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Change of mobile no# 9971559887

 niitdhanesh on Nov 18, 2015
My CA No. is 151602967 I Have changed my cell no. Plz update my New Cell No. 9971559887 a photocopy of bill be attached and i hope so that update my next bill as soon as possible and confirmed me. Please change cell no# 9971559887. Thanks Thanks, Dhanesh Kumar Singh...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Online payment not successfull

 148 vivek on Nov 16, 2015
Dear sir On 16.11.15 I made online payment of my electricity bill through my sbi debit card but trandection shown unsuccessful/ failed.Request solve my problem and reason/solutoin may please be sent on my e mail id bhattvivek45@gmail.com Tank you Yours sincerly Vivek bhatt(m) 9958818682...
Complaint comments  Read comments Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — Process failed but amount debited

 vijay146 on Nov 15, 2015
Case >> i was making bill payment to BSES delhi for my power bill on POS. Bses TX. no DSMP4016379174 dated 13/09/2015 at 22:27:28 hours and your bank Pos tx no was 525616156381 was failed due processing error. but due to poor mobile network i got bank SMS late and once again payment was made wide BSES tx. no DSMP4016388639 at 22:35:17 hours and bank tx no.525617158640 but the problem came up when amount was deducted in Both cases... next day onward i am writing to them but no refund is yet recieved .. is there any role of bank network in it... can there be amount lying in suspense account...
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Amount deducted in my account but bses not receive money

 ashwanipanwar on Oct 21, 2015
Pay the bses on 20/10/2015 amount is 14030 in my saving account on internet banking billdesk ref no. is IBP BILLDESK 000005172992 . bses not receive money .i am request you please transfer money of bses. thanking you ashwani panwar ph 09213537989...
Complaint comments  Read comments Complaint category Other

BSES — Replacement Of Service Cable

 mnx1989 on Oct 17, 2015
Hi, This is with reference to CA No. 103116593, Complaint No.15081002982 Dt. 10/08/2015 and subsequent alternative complaint No. 15081200234 Dt. 12/08/2015. There was defect in service cable and it was removed by line man. Then we requested for replacement of service cable with receiving number 510 on 21/8/2015 till now issue is not resolved....
Complaint comments  Read comments Complaint category Other

BSES — Not receive last month bill

 r@jkumar1 on Oct 14, 2015
I am my last month bill my CA NO-150873726 SHAIL DEVI ADD- F1/137 SANGAM VIHAR NEW DELHI 110062 kindly Send my last month bill. I have to meter one of CA NO- 101899330 this bill I am receive but 2nd meter bill is not receive. Please send my bill as soon as possible Thanks Shail devi...
Complaint comments  Read comments Complaint category Other

BSES — Atyadhik power cut hone ke vishay me

 Jitender2222 on Oct 14, 2015
Hello sir main Baprola vihar, das garden, delhi-11043, se hu, es Area me light jane ke hadd ho gai hai, matlab ek bar light gaye to samjheye ke gai bhais pani me, light jane ke sidhe 10-12 ghante ke baad he ati hai, jaise bijli company wale light kaat kar picnic manane chale gaye, koi sunne wala nahe hai, ye ek local Area hai, yaha sab kuch light par he depend karta hai, light nahe to pani nahe, aur pani nahe to kuch bhi nahe, aisa lagta hai jaise Baprola vihar ke log bijli ka bill pay nahe karte, muft ke bijli jalate hai, ke jab mann kiya to light diya, jab mann kiya light kaat diya, jabki...
Complaint comments  Read comments Complaint category Government Organizations

BSES — Refund my ammount .my chaque no 940057.amount 2200..

 rahulmishrau8 on Oct 12, 2015
Hello sir/madam i rahul kumar mishra i give your executive disconectation my ca no so i give multy city chaque no 940057.amount 2200. BRPL CA No .102642848.surendera kumar s/o mangen ram b-42, street no 3 shiverampark nangloi new Delhi 110041.chaque give 21-8-2015 But by misted my cheque your executive change Ca no deposit to CA NO. BRPL CA 102642844 your Disconnection officer he takes and deposit. BRPL CA 102642844. Billing Address : KANCHAN YADAV W/O UMA SHANKAR HNO.26 KHNO.42/22 BAPROLA VIHAR DASS GARDEN NANGLOI NEW DELHI 110041 Mobile / Tel. No. : 9873644786 . Tomorrow I go your sbi bank...
Complaint comments  Read comments Complaint category Business & Finances

BSES Yamuna Power Ltd — Why was bill amount refunded back

 pankaj bargot on Oct 1, 2015
I paid electricity bill by using ICICI bank debit card online for CA No. 101379590 on 26 Sep but I found bill unpaid on 29 sep and I put a complaint before your desk after that bill amount was credited in my account back in the evening of 29 Sep. Now there are two issues One is who will pay the fine as late bill submission|? Second is if I m repaying the electricity bill then I am getting some error 500 and not able to process after selection of payment option as debit/credit card...
Complaint comments  Read comments [1]Complaint category Government Organizations

BSES Rajdhani — Fraudulent billing to dis-entitle customers from subsidy

 pawanat24 on Sep 19, 2015
BSES is indulging in unfair and fraudulent activities where they are tweaking the monthly billing cycles every month as per their whims and fancies solely to dis-entitle the customers from subsidy. Sometime they are taking readings for 32 to 33 days and sometimes as low as 27 to 28 days for billing purpose taking into account the high and low usage days, so that for proportionate days the units consumes slightly go above the subsidy limit threshold. For last two months BSES has denied me subsidy due to overuse of just 2 and 4 units respectively. If they had taken readings for the proper fixed...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

BSES Yamuna Power — Heavy loss due to neutral power in home connection

 pramod kumar80 on Sep 2, 2015
I nirmala chauhan, R/o 29/90, Gali No. 10, Vishwas nagar, Shahdara, Delhi-110032, having electricity connection with BSES yamuna Power wide CA No. 100847822. On dt 22-07-2015, i fire occured at my house due to neutral arise in connection. and i got a heavy loss due to this fire like i lost my LED of Rs 150000, Home theater system worth of Rs 45000/- and other electrical appliance like fans, bulbs, tubelight and fancy jhumer etc. i complaint on bses help line no. 011-39999808 with my mob no. 8800182183 so many times vide complaint no. 15081100360, 15082200945, 15081800866, 15081800873, 1509021654. Only...
Complaint comments  Read comments Complaint category Government Organizations

BSES — Malpractices by BRPL

 vinodjoshi2006 on Aug 27, 2015
Sir, This has reference to my complaint submitted vide No. CG/UR - 1319 / 2015 Fwd: {DWML15089969} [REPLY3] Re:Fwd: Incorrect Bill- July 2015 and {DWML15089914} [REPLY3] Re:Fwd: Incorrect Bill- July 2015. In this context it is regretted to inform that after brought to your notice about malpractice in our bill no action / rectification has been taken till date. Yesterday, I have also received Bill No. 101231632037 for the month of August wherein again overcharged bill amount has generated. In this bill we have consumed 383 Units and as per Govt. Guidelines below 400 Units subsidy is...
Complaint comments  Read comments Complaint category Government Organizations

BSES — Against BSES Bill Payment

 Jiyanshu on Aug 18, 2015
My CA No is 101788940

I had paid my last bill of Rs-7600/- on dated 13/08/2015 by online but I again received bill amount Rs-8910/-included the same payment of Rs-7600/-which has already paid at my end and I yet not receive payment confirmation from themselves .

I had several requested to them for send me current bill month amount with amended bill not last bill included payment but they not update me for the same and I received current bill amount of Rs-8910/-.

This, it is requested to kindly look in to this matter at top priorty .

Thanks...
Complaint comments  Read comments Complaint category Online Dating Services

BSES — Low voltage supply in double/triple phase

 Vipin Setia1 on Aug 17, 2015
From last 15 Days we are facing low voltage supply, due to that lifts are not working in our house, Address : 46, pocket - 1, first floor jasola vihar, new delhi - 110025 My CA no. 100135027 Mobile : 9810007522 We have done phonic complaint in sarita vihar BSES office on 13 August, and 16 August at 8467987573 kindly do the needful. Lifts are mend for senior citizens....
Complaint comments  Read comments Complaint category House, Apartment Rental

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