Rajdhani / Yamuna Power [BSES ] Customer Care

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

Phone:
Satisfactory Rating
1%
Complaints
523
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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Rajdhani / Yamuna Power [BSES] — Electricity theft

 satishrathi on Apr 27, 2016
This is to inform that usha bansal w/o kailash bansal ca no.102549760 and 150954009 staying at h. No. 118, gali no. 6/2, m.D. Marg, west gopal nagar, najafgarh, new delhi is involved in electricity stolen activity since a long time. They are using a jumper wire below meter in night after 8 pm to 6-7 am in both of the meters.
Usha bansal is using 2 big ac, desert cooler, several fans, tvs, washing machine, refrigerator and several other eletrical appliances in her two storey house by stealing electricity in night time.
Please take appropriate action against the above said person for...
Complaint comments  Read comments [1]Complaint category Other

Rajdhani / Yamuna Power [BSES] — I'm complaining about broken seal of meter

 ayush2525 on Apr 20, 2016
Sir/Madam,

This complaint is against meter seal .The meter is in the name of Mr. Subodh Kumar...CA No. 103150404 F-32 Hastsal vihar, uttam nagar Near holy chowk shri shiv shakti hanuman mandir..i don't know how it was broken...i also complaint against it on 14 may 2015..but thet workers did not replace it ...I'm requesting you to please take an immediate action against it...replace the meter seal as soon as possible.

Thanking you,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — Name change request

 Subhanshu Khurana on Mar 31, 2016
I made a request to BSES Rajdhani Power Limited @ 24/11/2014 regarding Name change & submitted all demanded documents to BSES representative who collected and verified, afterwards they had given me assurance that in next billing it will be changed soon. But since then tehere has been no progress in my request's processing.
On checking request status on online portal, it displays nothing....
Complaint comments  Read comments Complaint category Utility Services

Bses — Bill generated through faulty meter

 ashoksehgal30 on Mar 28, 2016
Please refer to cano.102824578
1)bill amount generated through faulty meter has to amended as per the appeal filed on 27.2.2016
Bses registration no. 834 dated 27/2/16

2. Bill amount generated through new meter installed should not be clubbed with the disputed amount figure till it is resolved.

3.Paments made via cheques for r 12000.00 and r5000.00 against the electricity consumed as per the new meter, still lying with bses office staff would like to know the status :

4.Issue to be resolved latest by 15th of april 2016 .

5.Request...
Complaint comments  Read comments Complaint category Products & Services

Bses — Non available of streetlight poll on main koudiapull chowk

 Piyush Mehra on Mar 16, 2016
Respected sir
I will kindly attention towards the non available of street light poll on main koudia pull due to this many accident occur daily and also pick pocketing, theif were arrive their daily at night.
kindly arrange or ordered a new streetlight poll on koudiapull main chowk

thanking you
Citizen of india...
Complaint comments  Read comments [2]Complaint category Other

Rajdhani / Yamuna Power [BSES] — No electricity meter for home lift still being used.

 rk0123 on Mar 16, 2016
No electricity meter installed for home lift still its being used.

Address = D-1/41, Jeewan Park, Uttam nagar. New Delhi-110059...
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Change of mobile number from 9811866228 to 9582896228

 pmukhopa18 on Mar 7, 2016
CA# - 102259915
Bill# - 101741777122

Recently I changed my cell number, Old number - 9811866228
New number - 9582896228

Requesting to update form next cycle bill....
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Complain again so many connections in one pole

 shanky vanky on Feb 19, 2016
Dear sir,
We wants to complain on bses yamuna power ltd that in our street there are so many connections in one pole exist which is located in gali no-1, old govind pura parwana road delhi-110051. its very difficult to us that there are so many connections of other locality also we complain for stand any other pole for the different street so that some connections are avoid from here its causes fire on house some child are suffer electric shocks from the house balcony.
so kindly take action for are complain as soon as possible.
with regard
All the Family members
Complaint comments  Read comments Complaint category Municipal Corporation

Rajdhani / Yamuna Power [BSES] — Update mobile number as 9871101905

 niitdhanesh on Feb 12, 2016
CA NO-151597246
METRE NO-40121978
Hi team! I have changed my number, kindly update it from the next cycle. My new no is 9871101905.

Regards,
RANVIR CHOUDHARY RAMAN...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — Street light

 Manoj kumar83 on Feb 11, 2016
This is manoj Nearest street light not working in 2 months I am complaints registered in bses Yamuna power ltd customer care department in 4 times and 1 mail send but no response first complaint register on 28 jan but no response and not repair bses department my complaint no. is 1. 16012801057 2. 16020300043 3. 16020500232 4. 16020800186 please tell me how to repair street light....
Complaint comments  Read comments Complaint category Government Organizations

Bses — Burnt meter

 Gulafsha Hussain on Jan 1, 2016
I am Saique Hussain, my CRN no is 151415387. When My meter got burnt First I made a complain through phone then on I went to the dwarka sector-6 office to complain about my burnt meter. One of the output connection was burnt. I was told that I'll have to pay a nominal charge for that single connection. But when I got the bill it showed ARREARS of Rs.2685.48/-, when I asked the customer cell-I was said it is for the new meter. My question is when the meter was burnt without any mistake of mine, then why should I have to pay this amount? Saique Hussain H no.11 pocket-8 nasirpur Dwarka phase-1 New...
Complaint comments  Read comments Complaint category Unauthorized charges

Rajdhani / Yamuna Power [BSES] — Connection cut without warning

 Ig1312 on Dec 24, 2015
We didn't receive a Nikko r the previous month. Got a bill due in December. Before it was due, our connection has been cut without warning. We have made payment. BSES says we now need to contact the divisional office. However their offices are closed for 3 days. It is a security concern for women living alone to not have electricity. We have not even been informed before the electricity has been cut. They are not offering us any solution....
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Address correction not done

 versha madaan on Dec 20, 2015
I have applied for making correction in address in my Bses Bill as well as change in name as I have purchased the flat from Smt. Ravinder Kaur against CA No. 100981068. I have requested BSES, Radhu Palace n number of times. They advised me to make the request for name change first and then address change. When I requested the same, they advised me for address change first. Then they advised me to request for name change first. I followed the instructions and submitted all the documents but no action has been taken by BSES till date. Niether they have changed the name nor they have corrected the...
Complaint comments  Read comments Complaint category Products & Services

Rajdhani / Yamuna Power [BSES] — Update phone number

 niitdhanesh on Dec 15, 2015
CA NO-151602967 METRE NO-42121974 Hi team! I have changed my number, kindly update it from the next cycle. My new no is 9717130973. and also update S/O KASHI NATH SINGH instead of KUSHI NATH SINGH. Thanks, DHANESH KUMAR SINGH 9717130973...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Using electricity without meter as commercial use

 aamadmi1 on Dec 13, 2015
Hi The theft of electricity is happening infrount of every bses employe. using electricity direct from pole D T. They come get the money any go away happily.. Plz send someone for the checking who is not colprit. Electronic rickshaws are charging in house without meter in two premesis. 18 Ganesh park, Rashid market, Street no-2. Delhi-51...
Complaint comments  Read comments Complaint category Law & Civil Rights

Rajdhani / Yamuna Power [BSES] — Correction in father's name & address

 niitdhanesh on Nov 25, 2015
Dear Sir or madam, Kindly correct my father's name & Billing address of DOMESTIC ELECTRIC METER CA NO. 151602967 from KUSHI NATH SINGH to Correct name:- KASHI NATH SINGH Correct Address:- FLAT-D1, III/F, F-6/A-BLOCK, NARAYAN APT, SCHOOL ROAD, KHANPUR EXTN. NEW DELHI - 110080 Thanks, Dhanesh Singh Mobile: - 9971559887...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Change of mobile no# 9971559887

 niitdhanesh on Nov 18, 2015
My CA No. is 151602967 I Have changed my cell no. Plz update my New Cell No. 9971559887 a photocopy of bill be attached and i hope so that update my next bill as soon as possible and confirmed me. Please change cell no# 9971559887. Thanks Thanks, Dhanesh Kumar Singh...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Online payment not successfull

 148 vivek on Nov 16, 2015
Dear sir On 16.11.15 I made online payment of my electricity bill through my sbi debit card but trandection shown unsuccessful/ failed.Request solve my problem and reason/solutoin may please be sent on my e mail id bhattvivek45@gmail.com Tank you Yours sincerly Vivek bhatt(m) 9958818682...
Complaint comments  Read comments Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — Process failed but amount debited

 vijay146 on Nov 15, 2015
Case >> i was making bill payment to BSES delhi for my power bill on POS. Bses TX. no DSMP4016379174 dated 13/09/2015 at 22:27:28 hours and your bank Pos tx no was 525616156381 was failed due processing error. but due to poor mobile network i got bank SMS late and once again payment was made wide BSES tx. no DSMP4016388639 at 22:35:17 hours and bank tx no.525617158640 but the problem came up when amount was deducted in Both cases... next day onward i am writing to them but no refund is yet recieved .. is there any role of bank network in it... can there be amount lying in suspense account...
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Amount deducted in my account but bses not receive money

 ashwanipanwar on Oct 21, 2015
Pay the bses on 20/10/2015 amount is 14030 in my saving account on internet banking billdesk ref no. is IBP BILLDESK 000005172992 . bses not receive money .i am request you please transfer money of bses. thanking you ashwani panwar ph 09213537989...
Complaint comments  Read comments Complaint category Other

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