Rajdhani / Yamuna Power [BSES ] Customer Care

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

+91 11 3009 9999
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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Rajdhani / Yamuna Power [BSES ] related photos (23)

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Rajdhani / Yamuna Power [BSES ] Customer Care related pictures (23)

Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

Rajdhani / Yamuna Power [BSES] — Change of mobile no# 9971559887

 niitdhanesh on Nov 18, 2015
My CA No. is 151602967 I Have changed my cell no. Plz update my New Cell No. 9971559887 a photocopy of bill be attached and i hope so that update my next bill as soon as possible and confirmed me. Please change cell no# 9971559887. Thanks Thanks, Dhanesh Kumar Singh...
Complaint comments Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — Online payment not successfull

 148 vivek on Nov 16, 2015
Dear sir On 16.11.15 I made online payment of my electricity bill through my sbi debit card but trandection shown unsuccessful/ failed.Request solve my problem and reason/solutoin may please be sent on my e mail id bhattvivek45@gmail.com Tank you Yours sincerly Vivek bhatt(m) 9958818682...
Complaint comments Read comments Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — Process failed but amount debited

 vijay146 on Nov 15, 2015
Case >> i was making bill payment to BSES delhi for my power bill on POS. Bses TX. no DSMP4016379174 dated 13/09/2015 at 22:27:28 hours and your bank Pos tx no was 525616156381 was failed due processing error. but due to poor mobile network i got bank SMS late and once again payment was made wide BSES tx. no DSMP4016388639 at 22:35:17 hours and bank tx no.525617158640 but the problem came up when amount was deducted in Both cases... next day onward i am writing to them but no refund is yet recieved .. is there any role of bank network in it... can there be amount lying in suspense account...
Complaint comments Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — Amount deducted in my account but bses not receive money

 ashwanipanwar on Oct 21, 2015
Pay the bses on 20/10/2015 amount is 14030 in my saving account on internet banking billdesk ref no. is IBP BILLDESK 000005172992 . bses not receive money .i am request you please transfer money of bses. thanking you ashwani panwar ph 09213537989...
Complaint comments Read comments Complaint category Other

BSES — Replacement Of Service Cable

 mnx1989 on Oct 17, 2015
Hi, This is with reference to CA No. 103116593, Complaint No.15081002982 Dt. 10/08/2015 and subsequent alternative complaint No. 15081200234 Dt. 12/08/2015. There was defect in service cable and it was removed by line man. Then we requested for replacement of service cable with receiving number 510 on 21/8/2015 till now issue is not resolved....
Complaint comments Read comments Complaint category Other

BSES — Not receive last month bill

 r@jkumar1 on Oct 14, 2015
I am my last month bill my CA NO-150873726 SHAIL DEVI ADD- F1/137 SANGAM VIHAR NEW DELHI 110062 kindly Send my last month bill. I have to meter one of CA NO- 101899330 this bill I am receive but 2nd meter bill is not receive. Please send my bill as soon as possible Thanks Shail devi...
Complaint comments Read comments Complaint category Other

BSES — Atyadhik power cut hone ke vishay me

 Jitender2222 on Oct 14, 2015
Hello sir main Baprola vihar, das garden, delhi-11043, se hu, es Area me light jane ke hadd ho gai hai, matlab ek bar light gaye to samjheye ke gai bhais pani me, light jane ke sidhe 10-12 ghante ke baad he ati hai, jaise bijli company wale light kaat kar picnic manane chale gaye, koi sunne wala nahe hai, ye ek local Area hai, yaha sab kuch light par he depend karta hai, light nahe to pani nahe, aur pani nahe to kuch bhi nahe, aisa lagta hai jaise Baprola vihar ke log bijli ka bill pay nahe karte, muft ke bijli jalate hai, ke jab mann kiya to light diya, jab mann kiya light kaat diya, jabki...
Complaint comments Read comments Complaint category Government Organizations

BSES — Refund my ammount .my chaque no 940057.amount 2200..

 rahulmishrau8 on Oct 12, 2015
Hello sir/madam i rahul kumar mishra i give your executive disconectation my ca no so i give multy city chaque no 940057.amount 2200. BRPL CA No .102642848.surendera kumar s/o mangen ram b-42, street no 3 shiverampark nangloi new Delhi 110041.chaque give 21-8-2015 But by misted my cheque your executive change Ca no deposit to CA NO. BRPL CA 102642844 your Disconnection officer he takes and deposit. BRPL CA 102642844. Billing Address : KANCHAN YADAV W/O UMA SHANKAR HNO.26 KHNO.42/22 BAPROLA VIHAR DASS GARDEN NANGLOI NEW DELHI 110041 Mobile / Tel. No. : 9873644786 . Tomorrow I go your sbi bank...
Complaint comments Read comments Complaint category Business & Finances

BSES Yamuna Power Ltd — Why was bill amount refunded back

 pankaj bargot on Oct 1, 2015
I paid electricity bill by using ICICI bank debit card online for CA No. 101379590 on 26 Sep but I found bill unpaid on 29 sep and I put a complaint before your desk after that bill amount was credited in my account back in the evening of 29 Sep. Now there are two issues One is who will pay the fine as late bill submission|? Second is if I m repaying the electricity bill then I am getting some error 500 and not able to process after selection of payment option as debit/credit card...
Complaint comments Read comments [1] Complaint category Government Organizations

BSES Rajdhani — Fraudulent billing to dis-entitle customers from subsidy

 pawanat24 on Sep 19, 2015
BSES is indulging in unfair and fraudulent activities where they are tweaking the monthly billing cycles every month as per their whims and fancies solely to dis-entitle the customers from subsidy. Sometime they are taking readings for 32 to 33 days and sometimes as low as 27 to 28 days for billing purpose taking into account the high and low usage days, so that for proportionate days the units consumes slightly go above the subsidy limit threshold. For last two months BSES has denied me subsidy due to overuse of just 2 and 4 units respectively. If they had taken readings for the proper fixed...
Complaint comments Read comments [2] Complaint category Unauthorized charges

BSES Yamuna Power — Heavy loss due to neutral power in home connection

 pramod kumar80 on Sep 2, 2015
I nirmala chauhan, R/o 29/90, Gali No. 10, Vishwas nagar, Shahdara, Delhi-110032, having electricity connection with BSES yamuna Power wide CA No. 100847822. On dt 22-07-2015, i fire occured at my house due to neutral arise in connection. and i got a heavy loss due to this fire like i lost my LED of Rs 150000, Home theater system worth of Rs 45000/- and other electrical appliance like fans, bulbs, tubelight and fancy jhumer etc. i complaint on bses help line no. 011-39999808 with my mob no. 8800182183 so many times vide complaint no. 15081100360, 15082200945, 15081800866, 15081800873, 1509021654. Only...
Complaint comments Read comments Complaint category Government Organizations

BSES — Malpractices by BRPL

 vinodjoshi2006 on Aug 27, 2015
Sir, This has reference to my complaint submitted vide No. CG/UR - 1319 / 2015 Fwd: {DWML15089969} [REPLY3] Re:Fwd: Incorrect Bill- July 2015 and {DWML15089914} [REPLY3] Re:Fwd: Incorrect Bill- July 2015. In this context it is regretted to inform that after brought to your notice about malpractice in our bill no action / rectification has been taken till date. Yesterday, I have also received Bill No. 101231632037 for the month of August wherein again overcharged bill amount has generated. In this bill we have consumed 383 Units and as per Govt. Guidelines below 400 Units subsidy is...
Complaint comments Read comments Complaint category Government Organizations

BSES — Against BSES Bill Payment

 Jiyanshu on Aug 18, 2015
My CA No is 101788940

I had paid my last bill of Rs-7600/- on dated 13/08/2015 by online but I again received bill amount Rs-8910/-included the same payment of Rs-7600/-which has already paid at my end and I yet not receive payment confirmation from themselves .

I had several requested to them for send me current bill month amount with amended bill not last bill included payment but they not update me for the same and I received current bill amount of Rs-8910/-.

This, it is requested to kindly look in to this matter at top priorty .

Complaint comments Read comments Complaint category Online Dating Services

BSES — Low voltage supply in double/triple phase

 Vipin Setia1 on Aug 17, 2015
From last 15 Days we are facing low voltage supply, due to that lifts are not working in our house, Address : 46, pocket - 1, first floor jasola vihar, new delhi - 110025 My CA no. 100135027 Mobile : 9810007522 We have done phonic complaint in sarita vihar BSES office on 13 August, and 16 August at 8467987573 kindly do the needful. Lifts are mend for senior citizens....
Complaint comments Read comments Complaint category House, Apartment Rental

BSES — Street light not working

 naveennsit89 on Aug 14, 2015
Dear Sir, Since last 3 days the Street light in front of our house no G-84 school road uttam nagar new delhi -59 has not been working. Would require you immediate attention to get this repaired as soon as possible. Thankyou Parveen 9313854539...
Complaint comments Read comments Complaint category Other

BSES — Day night electricity cut in ram nagar(krishna nagar) delhi

 Ruby Shukla on Aug 12, 2015
I am living in delhi or in a village, many times this thought comes in my mind..we shifted from dwarka to ram nagar 4 months back and since 4 months we are living in terrible situation..electricity goes more than 4 or 5 times in a day even in night electricity comes around at 4 am and a minimum duration of electricity cut is 1 hour.....
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Power Ltd — Regular power cut

 chiku19871 on Aug 9, 2015
Everyday or alternate day, power goes for 3-5 hrs due to the same reason of breakdown.just wanted to know that how its possible that breakdown occurs everday.plz resolve the issue.today on 09 th aug 2015, power gone at 7am and didnt came till the time of complaint almost 10 hrs.what is it.plz resolve...
Complaint comments Read comments Complaint category Government Organizations

BSES Rajdhani Power Ltd — Payment Made thru Net banking not being acknowledged by company.

 Ancient Mariner on Aug 6, 2015
An online payment of Rs Rs 2960.00 was made by me to M/s BSES Rajdhani Power Ltd on 06 Aug 2015 thru Netbanking from my ICICI Bank a/c.The bank has cleared the payment vide their Transaction ID 0812507127 and the amount has been deducted from my a/c. However BSES, vide their Transaction Reference No.DICI3946231740 have intimated that they are unable to ascertain receipt of the payment. The amount is still being reflected as an unpaid electricity bill and attracting overdue charges. My BSES RPL CA No- 150871645 Payment Transaction Date & Time : 06-08-2015 00:08.30 Name & Add; Arun K. Mathur,...
Complaint comments Read comments [1] Complaint category Other

BSES Yamuna Power Ltd — Harassment by BSES Yamuna Power and blamed for theft.

 rwaballimaran on Aug 3, 2015
BSES Yamuna cheating people for money by making false cases. As it was heard, people took to theft but it seems the BSES is cheating people by making false theft cases. If BSES is unable to stop theft, is this way to compensate by making false cases on innocent people?. Like our case, a BSES team visit a locked house at 349, flat no 1 S/F katra Budhan Rai, Bazar Delhi Gate, and makes a fake videography of theft .Later, they sent an assessment bill for theft. How is this possible when the flat was locked? When we met them they are unable to show the proof of video recordings. It clearly show...
Complaint comments Read comments Complaint category Utility Services

BSES Yamuna Power Ltd — Harassment by BSES Yamuna Power and blamed for theft.

 rwaballimaran on Jul 31, 2015
A case of clear harassment which has been done by BSES and blaming illegally an innocent person for theft when he was not even present at his home. Many complaints were received at RWA office that BSES Yamuna Power Enforcement teams target locked homes and harass people by sending them assessment bills for theft. Like in this case which happened at 349, Flat No. 1, Second Floor, Katra Budhan Rai, Bazar Delhi Gate, Darya Ganj-2. An enforcement team led by Mr. D.C. Soni (Senior Manager- BSES YPL) visited the above said site on 06/07/2015 and sent an assessment bill for theft while the flat was...
Complaint comments Read comments Complaint category Utility Services

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