Rajkumar — Unauthorized Charges

Address:

Chennai, Tamil Nadu

I was Been offered a Times Titanium HDFC Credit Card.
Saying if i made a minimim furchase of around ~1, 00, 000/- there will be no annual charges (Charges will be waided) and i also asked if there any joining fee. they said no.

I have received my credit card on 25/11/2013. and only one month bill has been generated. But i was been charged Rs.561.80 as Annual fee (MEMBERSHIP FEE INCL ST AND CESS) on 19th Dec itself.

Also i was been told clearly while signing up for CC that my card will be charged with annual fee of 500 after one year only IF I HAVE SPENT MORE THEN THAT WILL BE WAIVED OFF.

But i have been charged fee within 25 Days ???

This was fairly not conveyed to me, and i will not be able to hold it... Of course, But if I have spend enough to justify it that, you can offer waived on this charges. Hope my request will be honored asap.

Notable Points:
1. Not Conveyed to me earlier.
2. Wrong Promise to Customer.
3. Annual fee must be charged at the end of the year, if its charged at the time of taking card then its called joining fee, which is also communicated as NULL to me.
4. there should no annual fee for a 20 days old card.
5. I took this card in point of annual fee waiver option as i know i can spend the cutoff, in a fair time interval.

Hope my request will be honored asap as there is no response for my mail sent on 01/01/2014 to customerservices.[protected]@hdfcbank.com with subject: "'HBL=[protected]' Credit Card Annual Fee" till now...