Rak Ceramics India — money not being refunded

Address:East Singhbhum, Jharkhand, 831001

Ajanta marbles
[protected]
Jamshedpur
Jharkhand

What kind of service is this from rak ceramics.
My account ajanta marbles was debited with rs. 300000/- on the 13th of jan. 2020 against order of tiles.
The total billing was around 4.5 to 5 lakhs.
Firstly i was informed that the material will reach in another 7 to 8 days only then i will have to transfer the remaining amount of 2 lakhs.
After few days i was informed that the material will be dispatched only when the entire amount is transferred.
I then cancelled the order and asked for the refund of the amount.
I was again informed that the amount will be refunded within 3 to 4 working days.
Its been almost a month since i have been harassed by the company people but no action has been taken.
I even called the manager at rak ceramics mr. Ashish nanda who kept on refusing to take my calls and even if he did so there was only one reply “sir i will call you in 10 minutes”
Even after so many comments in social networking sites there has been no response.
Is this the way these guys work being in a corporate world.
Strict action should be taken.
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    325, Dheeraj Heritage, Junction of Milan Way, S.V. Road, Santacruz (West), Mumbai, Maharashtra, India - 400054
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