Raksha Health Insurance TPA — claim status not received since last 4 months

Address:Patna, Bihar, 800001
Website:www.rakshatpa.com

Sir,

I have sent claim form along with original medical bills of my mother smt malti devi to raksha tpa boring road patna on dt[protected] having claim amount rs. 22593.76 but till date claim has not been registered on the site. The said claim has kept under the table drawer. Despite several reminder sent via email and talked over the phone with mr. Hiren, claim is still pending for registration. I also said over the phone to office of rakshatpa that if there is any problem in settlement of the claim so please return the original bills to me along with mentioning proper reason for withholding the claim since last 4 months then return. But, matter is still pending. Service of the raksha tpa is very poor. They always delay in registration of claim and settlement. Earlier, a bill of rs. 2630.00 has been passed by raksha tpa in 8 months. I am so much fed up with such services. Please look into the matter.

Member id: uic[protected]obca
Policy no. [protected]p[protected]
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Mar 14, 2018
Updated by 348082
Sir,
Complaint has not been resolved yet. Please look into the matter
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