Raksha Health Insurance TPA — Clarification in Cash Authorisation Letter

Please refer the Cashless Authorisation Letter (As Attached) from Raksha TPA (Claim No.[protected]. As per the letter, a total amount of Rs.5500/- was to be paid by the insured as the amount of Rs.5751/- was not to be collected from the patient. However, the Hospital authorities made us to pay a total of Rs.11251/- before the discharge.
We request your clarification from the letter as only 5500/- was to be paid by the patient. Please advice at the earliest so that we may intimate the Hospital for refund