Raksha Health Insurance TPA — Regarding mediclaim

Address:

Korba Chhattisgarh

Dear Sir
I am CHATTAN SINGH working in NGSL korba site Chhattisgarh, my corporate medical TPA is RAKSHA health insurance TPA,
I have been claimed before 2 months ago but there is no any query or update given to me . Why didn't your organization inform me through mail, letter, or phone when my form has been rejected? It's been 2 months since I claimed and when I am calling and asking, manager telling that my form has been rejected.