Raksha Health Insurance TPA — Rejection of claim

Address:

Mumbai

Claim no. ([protected]); Member Id: UIC[protected].
My above claim is more than 1 yr old. I hd initially lodged claim with M/s Star Healthcare on agents advice, but due to sub limit being exhausted my claim was rejected and original documents were returned. Raksha tpa RM has refused to pass my claim alleging that my claim amount has been paid in part by Star Health despite my giving them claim amount disbursement certificate stating amounts recd from previous hospitalization and claims and nothing from above mentioned claim.
Request you to please resolve the issue.