Raksha Health Insurance TPA — Unnecessary delay in claim settlement Claim [protected]

Address:

Faridabad

Our Bank has tie up with Raksha TPA for medical reimbursement for employees. Last year on Oct 27, 2022 I had sent my documents for reimbursement. Many queries were asked in batches and I also replied. Last query was asked in December 2022 and I sent the required documents to which Raksha TPA confirmed vide mail dated 03.01.2023 they received the reply of query raised. Now they are saying they have not received the said documents sent on Dec 2022. When I called they are not able to trace my original documents. There is not a single official to whom I can contact over phone. I am unnecessarily harassed. They said now the TPA with Raksha is over. If it is over they should have returned my documents long back, rather they asked queries on different dates.