| Address: | Rana Motors, B-242, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020 |
I am Vinay Kumar a customer of Rana Motors, Okhla phase-1. I had to take claim on my maruti ciaz with registration number DL5CU2155 so i visited the service centre as mentioned above and left my over there on 19/09/2023. The contact person was Mr. Vijay ( body shop). He issued me a confirmed date of delivery was 28/09/2023 but till date the vehicle is not delivered and no response is coming. These people also have no idea how to behave with the customers. They also created a whatsapp group on 29/09/2023 in which all the responsible persons are there from top to bottom as designated. I messaged in that group but no one has replied till now. The insurance company also issued Delivery Order to the service centre on 30/09/2023 still my car is not ready. What is going on i don't know.
I am confused or i am such a damn fool that i choose rana motors for this claim. I am really disappointed with the service and behaviour of staff members.
I just want that to whom so ever i am writing want my car back as soon as possible. Pls look into this matter as soon as possible
Thanks
VINAY KUMAR
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