Rathira Ayurveda — Order# 1337279: Issues with payment and delivery

On Mon, 14 Jun, 2021, 6:02 PM, wrote:
Hello,

I had ordered 2 bottles of your 10 day fat burner product directly through your website(order# 1337279) on the 9-June and had a full online cash payment of 999/- made for which the transaction details are as below.

Your payment(Id[protected] of Rs 999.0 for RATHIRA AYURVEDA PRIVATE is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj

However, when the delivery executive tried delivering the product yesterday, the delivery package contained just 1 quantity of another product for 799/-. Also the the payment mode stated that it was a Cash on Delivery. I explained to the delivery exec that it was an online cash payment and not a cash on delivery He refused to give me the product inspite of me providing him the proof of online cash payment above

Extremely disappointed and frustrated. would request that you please refund the amount.

Thank you,
D Stephen
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10 Days Hair Oil customer support has been notified about the posted complaint.
Jun 15, 2021
Updated by Dev Stephen
Screenshots of online cash payment made and COD payment now requested on the tracking page.

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