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Razorpay

[Resolved]  Razorpay — Didn't get refund

I make payment to metro brans on 17th august by upi refernce no[protected] of rs 2740 but didnt get confirmation after payment deduct so wait and checked with metro they said it ll get refund in your account.. After that got mail from razor pay on 2nd septmber that your refund process has been intiated with payment id rfnd_fy6ceedbhjh10o but till date 21st sept, 2020 and after so many mails to razorpay i didnt get refund in my account.. Its really a big scam company.. I request to check and audits it.. Refund the payments of all clients who are suffering..
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Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
Razorpay Customer Care's response Hi Aarish,

We tried reaching out to you over a call, however couldn't connect. Please help us with a suitable time on the email thread with the ticket ref: 4376563 so that we can get in touch with you and assist you further.

Regards,
Team Razorpay.
Verified Support
Sep 26, 2020
Razorpay Customer Care's response Hi Aarish,

We can understand your frustration. We tried reaching out to you with the contact details mentioned on the ticket ID: 4376563. Refund has been processed from our end and same has been updated on the ticket. Please write back to us on same mail thread for more assistance.

Regards,
Team Razorpay.
Complaint comments 
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Did i provided u my contact number then how u say that u could not reach me..u r totally a fake company..i ll file a case against ur company..ll burst a scam company soon..as my father is dsp in punjab..
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