I was checking some stuff on facebook and i went through a website which was listed on facebook. the name of the site was giganticbeanbags.com where i saw a bean bag for Rs 349 and i ordered it. while making the payment i redirected to razorpay page and from there using my mobikwik wallet i made a total payment of 354.27 inclusive of taxes. after making the payment i received a mail that i made a payment to northernanthes and when i tried to track my order i was unable to track it and that website is not available anywhere. I checked it on google and i found multiple similar complaints against the same company. please help me in getting my money back.
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Aug 13, 2021
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2021
Razorpay Customer Care's response Hello Gaurav,
Please share your transaction and contact details here: https://razorpay.com/support/#request and do mention the ticket: 5339657. We will get back to you on the same at the earliest.
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