[Resolved] Razorpay — money deducted without ticket been booked
K
Kumar Maitrey
from Samastipur, Bihar
Hi,
I tried booking tatkal ticket on the morning of 11th may, 2018 on irctc & made upi payment from bhim mobile application through razorpay but the money got deducted from my bank a/c without success. Thus, i request you to revert back the amount as soon as possible.
Upi transaction id:[protected]
*i'm also attaching the screenshot of payment made.*
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Jun 11, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Razorpay Customer Care's response ```Hi Maitrey,
We checked the UPI reference number[protected] and see that this is an unsuccessful transactions. Feel free to drop a mail on [protected]@razorpay.com for further details.
I book raiways ticket pay through razorpay
At time of booking my ticket is in waiting list so i cancel the ticket but my payment not refund after 6 day that is i book ticket 2nd may 2018
Today 9th may 2018 but refund is not generated please privide help
We checked the UPI reference number `813110532386` and see that it is an unsuccessful transaction. If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days.
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At time of booking my ticket is in waiting list so i cancel the ticket but my payment not refund after 6 day that is i book ticket 2nd may 2018
Today 9th may 2018 but refund is not generated please privide help
We checked the UPI reference number `813110532386` and see that it is an unsuccessful transaction. If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days.
Thanks and Regards,
Team Razorpay