[Resolved]  Razorpay — red mi 5a mobile

Address:Panchkula, Haryana, 134102
Website:Razoepay

Sir i have booked mobile red mi 5a on 16 march and pay through my axis bank credit card. My order no is 2841 and i have already paid rs. 4949 rs for this mobile. After order confirmation mail has been recieved to me from razorpay. But there is no response from shop huge till now. I have send so many message and mail regarding this compalaint but there is no response till now. So pls sir look into the matter and pls refund my money.

Regards,
Rajender sharma
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Razorpay customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
Mar 21, 2018
Updated by 39760
Sir I have booked Mobile Red mi 5A on 16 March and pay through my axis bank credit card. I have paid rs. 4949 rs for this mobile. But there is no response from Shop huge till now.I have send so many message and mail regarding this compalaint but there is no response till now.So pls sir look into the matter.
Verified Support
Mar 22, 2018
Razorpay Customer Care's response
Hi,

We checked this and see that the payment is successful at our end . If you have not recieved the service or product please contact the merchant. For filing a dispute against this transaction you could write to us [protected]@razorpay.com

Best Regards,
Team Razorpay
Mar 24, 2018
Updated by 39760
There is no response from bank. Pls refund my money
Verified Support
Mar 28, 2018
Razorpay Customer Care's response
Hi,

As conveyed, this is a successful payment at our end. Please contact the merchant for any service/refund related queries.

Thanks and Regards,
Team Razorpay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information