RBI — Pre closures from cholamandalam bangalore branch

Address:Bangalore, Karnataka

Sir i have taken home loan from cholamandalam bangalore branch i want close the loan that is pre close today i received pre closure letter they have charged 4 percent pre closure charges as i have asked them to waive the pre closure charges as per RBI guidelines they are saying they cant waive the pre closure charges I have pay the 4 percent charges. so please help me out
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