RBL Bank — Cancellation Request of card; due to fraudulent measures used to sell card

Address:	Mumbai City, Maharashtra, 400049
Website:	cards.rblbank.com

I was given credit card free for 1st year + 8000 reward points against rs. 100/- transaction within 1st 60 days of the receipt of the card.
However post bill generation in the month of sep 16, the bank has charged rs. 2000 + st against the card as fees.
We have demanded to discontinue with the card and close the account however the bank is now denying to discontinue the services and also not providing the points confirmed at the time of allotting the credit card services.
We are following up with bank for longtime.