RBL Bank — Credit Card blocked for payment due of 13 paise

RBL Bank has hit a new low. They have blocked my card for non-payment of 13 paise. Yes, 13 paise. That was the total outstanding on the card. And I have a credit limit of over Rs.5 lakh!! On speaking to the customer care, I was told that since the statement was generated the amount had to be paid. She would not even use her common sense to resolve this issue. She just repeatedly said that the card was blocked due to non payment of the outstanding. There was nothing I could do except pay Re 1, since I am not allowed to make payments of less than Re 1 either thru UPI or thru net banking.