RBL Bank — False Charges added in statement

prasonu

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560008

They sent email for increase the credit limit. After that I have used the card for some more transaction. After swapping the card, Got alert for Over Limit charges. I have sent email to customer support, on what basis they allowed to access over limit . Its 15 days over, no one is responding my email. I have tried to call customer care, there is no option to speak to relation ship manager or customer care agent. Netbanking is soo poor, where doesn't have any compose email.

Overall its very pathetic service like ICIC bank.

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RBL Bank customer support has been notified about the posted complaint.