RBL Bank — Misbehave

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Anoop kumar gupta, wants to do complaint against " operations manager of rbl bank credit card department, and his contact # [protected].
He called me regarding due payment of credit card but i did kindly request him i will defenately pay on 7th july 2017. Coz write now i am in trouble so do not have sufficient money to pay on given time slot. But on 7th july i will defenately pay as maximum amount i can.
But he started argument and said i will do you police complaint. And abuse me.
So i want to know is that a bank procedure to talk like that with the customers. I want sufficient action on him.
Thanks.
Anoop gupta
[protected]