[Resolved]  Reader's Digest — issues with new subscription package delivery

Address:

Hyderabad, Telangana, 500044

We opted for the 2 years subscription (4th march2019), on reader's digest website and paid online.

We are very unhappy with the reader's digest subscription this time.

For the subscription copies, it took alot of efforts from me in chasing them.
We cannot reach them over customer care phone number easily.
Takes min 30mins to connect to executive and mainly its not sure you will be successful connected every time.
After multiple follow ups over phone and emails, finally they responded over email end of april around 23rd.
* that too with a twist of old dated subscription (Any one can understand it is just to flush off the left over old copies in your warehouse).

We got the subscriptions copies for may & june and now again, we did not receive the july copy.

* and importantly, its almost 5 months now, still we did not receive our free gift (Bluetooth music cube) which is offered with 2 years subscription package.

Overall, we are fed up with this process and do not want to go over it again and again.

So, i sent an email today, just cancel the subscription and return our money
Back. Not sure what would be next.