| Address: | 69/23, OPPOSITE BITTOO BUILDING MATERIAL, 69/23, ऑपज़िट बिट्टू बिल्डिंग मैटीरियल |
I am writing to you to raise an issue about: REALME TV
The issue that I have experienced was: I purchased a Realme Smart TV Black(43'') product from its supplier, Suresh-1936, VM Retails, Ground Floor, 64/4/2 and 64/5/1 Nearby Mundka Industrial Area, Mudka, Main Rohtak Road, New Delhi-41 on 29th July, 2020. Due to display panel issues, I called Realme customer service, they came, took the TV and promised that we’ll be returned your TV within 4-6 days after repairing but it’s now almost 20-25 days passed they all failed to delivery my TV on time. Now, yesterday 13th October, 2020 a Service Engineer came and installed my TV but I shocked when I saw its poor qualities of screen and others parts, it’s a horrible experience for me & my family. They exchanged its original parts and installed a local display panel into my tv which i enclosed for your kind infroamtion below. Please help us and try to exchange my TV or refund my amount asap
It occurred on: 13/10/2020
Exchange my TV or refund my amount.
Yours faithfully,
rakesh pathak
Serial Number: 01UFTV[protected]
Near H D Sehrawat Public School, , Chanchal Park
New Delhi
110041
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