Redboxmall — Delivery not done...order not able to track...no response from company to mail .

I ordered Clark's women shoe on 3rd December..did payment n received mail
ORDER #INE1635
Thank you for your purchase!
Hi Aparna, we're getting your order ready to be shipped. We will notify you when it has been sent.
Order summary
#Clarks®# Women's Orthopedic Walking nurse shoes （50% OFF TODAY -) × 1
Grey / 35 / BUY 1
Rs. 1, 499.00

Subtotal

Rs. 1, 499.00
Shipping

Rs. 0.00
Taxes

Rs. 14.84
Total

Rs. 1, 499.00

I have not received it yet. No updates...no replies to my mails...no revert on their contact us message system on website...contact no given is incorrect...also mail ID invalid.