Reebok India — Bubbles on 2 pair of shorts out 3 pairs

Address:

Jaipur, Rajasthan

This is to bring in to the notice of such an esteemed company, that I have bought 3 pairs of joggingshorts dated 26th January 2014 from theReebok exclusive Store based out in Jaipur (01st Floor shop no 16, MGFmetropolitan mall opp- Nehru Sahkar Bhawan, 22 Godam, Jaipur-302001). After usingthese shorts within a span of 15 days it turned out a defected pairs. There is abubbling issue in 2 of the pairs of jogging shorts, which was informed to thestore in charge Mr. Jitendra, he send a email to customer care and in return hegot a revert in February which is almost 1 month to replace onlyone pair of shorts however both the pair had a same issue. I requested store in charge to resend an email to theconcerned team so as to bring this issueinto their notice which was simply ignored and he sent almost 4 reminder to thembut still there is no response or attention given to it. I waited for almost 3 months as I really do not wanted to write orlodge a complaint for all this mishap happened in my case but I was left with noother option to write an email or to knock the doors of customer court. I am really surprised and amazed to see such a behavior ofignorance toward the customer who spend almost thousand at one instance simplytrusting the quality. The details of the Apperals which I had bought dated 26th January 1) Article No Z64438( defected) which I got an approval for replacement worth INR 2499/- 2) Article No Z65347( which was still pending however the defect was same as the Article No Z64438)worth INR 2299 3) Bill No: 2440 I am again requesting you to timely lookinto this and revert me accordingly latest 18th April post I amforced to knock the doors of customer court. FYI - I have the pictures of both thedefected pairs which I will submit to court as a proof.