Reebok India — They cancelled delivery and also forfeited my full amount, and not responding.

Address:KH No 118/110/1 Building 2 Divyashree Technopolis Yemalur Post, HAL Old Airport Road, Bengaluru, Karnataka 560037

Hello sir,
Reebok india is acting as a fraud company, my concern is that, i had ordered Mens Reebok WR ENH Tracksuit
Color : Black, Size :M, on[protected],
for which i made payment adn got confirmation mail from reebok india stating:-
order No: RBK[protected] placed on[protected]:39:30

Payment Method : PayTm Credit Card
Estimated Dispatch : [protected]
Estimated Delivery : [protected]
so as i was waiting for my product delivery i get a message from reebok india stating that my order was cancelled and refund of Rs. 1399 is initiated and i will get my refund in my credit card which was used for earlier payment. so iwent to website tp check for the reason of cancelation i got to know that there is nor reason stated and also a remark was showing that Amount 0 has been successfully credited to card.
This is disgusting first you cancel my order and then forfeit my whole amount?
This act is clearly violation of contract act 1872, according which product was shownn under website for purchase which i did buy and giving Rs 1399 as consideratiom for product, hence my part of promise was done in return reebok india accepted the promise hence contract was etablished between us. now by not delivering my product they breached the contract and therefore they are liable for penalty.
most important thing is that reebok india does not provide customer care call number on there site which is not expected from such renowned company. and also i had mailed reebok india on 12th jan 2023 in which mail stated that i will be contacted from reebok customer care in 48 hrs but was not contacted. Further photos are attached below stating product confirmation, cancelation and my mail to the reebok india.
so kindly help me in getting my money back.
Thanking you
Mohit Patel
+3 photos
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Reebok India customer support has been notified about the posted complaint.
Jan 17, 2023
Updated by mohit_patel
first of all thank you for this website which allows us to notify wrong acts and make companies to accept there faults. so i got reply of my query within 60 min of filing complaint here which is impressive, as otherwise i was not heard for 48 hrs from there side.
i got my refund but what about i lost chance to buy the product later? its not out of stock and other similar products costs way high as i ordered in sale, i guess "it is what it is".
And now when i am trying to book new product from there site i am always getting payment failed which in turn looks like they have black listed me to not accept order from me.
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