Relaxo Footwear — 100% exchange or refund

Address:

indirpuram

The product was purchased on 26/09/2021 from Relaxo showroom RS023, Indirapuram, Ghaziabad, shopno. 1/7, GF, Niti khand 1 Ghaziabad
However, within 2-3days the upper rubber layer (navy blue color) of the footwear started getting tear.
The quality of material used by the company is very substandard. The teared part can be seen in the attached pic .I hereby attach a picture of the bill also.
Relaxo is such a trusted footwear brand in India and this kind of quality delivery is completely unacceptable!!

Request Relaxo to take some urgent action and issue me a 100 % refund / 100% exchange coupon as suggested by the relaxo executive in the showroom.