Relaxo Footwear — Replacement of Product(shoes)

Dear Sir/Madam
I Goutam Sonvane bought a shoe from relaxo footwear from shop No. B-1345 Block-B, Gharoli Dairy Colony, MAYUR Vihar Phase-3, Delhi-110096. on date 09.08.15 vide invoice no.01516R[protected], item code BM-256, Gents black Shoe size-8, colour-Black (Item No.I[protected]P3) amount Rs.1899 . I am a permanent customer o[censored]r company. I am upset for this shoe's bottom sole opened within one time use and that was showing very bad .
I hereby enclosed the copy of purchase bill and photos for your kind information. You may please see the photographs which provided to you in attached files. So, you may please change this shoe as early as possible.
Your Regular Customer.
Goutam Sonvane
Contact no. +91 [protected]
+2 photos
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I Bought relaxo shoes colour grey/orange Rs 1549 Date 11/11/2015 at 4.41 pm on kapurthala (144601) show room in punjab. this shoes used only 3 hour then it created problem and i return shoes in same day at 8:00PM Show room was closed. then i came in show room next day that time manager is not on his shop . i gave shoes to working employee and again i came next day manager said i dont have power to change it and give new shoes on the behalf of new damaged shoes . he said talk to customer care first then i will do it. so i attached shoes bill and shoes problem image please changed my shoes and give me new relaxo shoes same colour as soon as possible. thankew very much.
contact no . [protected]
Email- [protected]@gmail.com

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