Relaxo Footwear — Severe Misbehavior by Company Own Retail Outlet Manager

We are a Valued Customer of Relaxo Footwear for past 7-8 years.

This shop is in Main Market Kapurthala. Company's own retail outlet.

Today morning; Relaxo Retail Manager misbehaved with me when we visited to get a footwear replaced.

The point was that we purchased a footwear on 29th October Afternoon and we were told about the replacement period is 7 days. We could not go on / before seven day since we live a little far off in a village.

On the 8th day morning we went to request for replacement. He refused but we tried to convince him that my mother was unwell so could not come last evening.

He (your manager) misbehaved to the extent that he asked one of his employees to close the door and then he used abusive language.

He has done it earlier also...but this time he crossed the limit.

He was about to hit me and threw the footwear and asked me to leave.

We will not go to any Relaxo Footwear again till he is punished.

Regards