Relaxo Footwear — spark brand shoes get bend tear within 1 month

Address:

New Delhi, Delhi, 110034

Hi,
I was purchased relaxo company brand spark shoes and with in one month it get bend and tear from frount side.
Purchase date 21/09/2017.

I was visited the same counter where iwas purchased shoes they said me that submit for repair replacement then i was submit the shoes at same counter on last sunday (12/11/2017) for further replacement.

Today when i visit to collect the shoes i got surprise company deny to replace there is no information why they deny for repair/replacement store boys also not aware about the reason they said company deny.

Store boys suggest me mark mail to relaxo brand we can't help you when i am asking for seniors person contact number they ware proving me kuldeep's contact number i don't knw what is the degination of the person he just said that i can't help you pl mark mail to relaxo only.

I think relaxo company'store boys just making there customers fool and pathetic customers after sale support.

Shoes brand spark.
Company name relaxo
Price of product rs 1799/-
Store : mp block opposite jp market, pitam pura delhi 110034.
Date of purchase product 21/09/2017.
Date of submit of shoes 12/11/2017.
Receiving date with no solution 19/11/2017.