Releasemyad.com — Refund of cancellation amount

Address:

Palakkad, Kerala

Even after nearly a month after cancellation I have not received the refund amount of my ad id No:1163725. Each time I call the costumer care they tell me that you will receive it in 7 days.This has been the practise for last 3 weeks. Do I need to approach the consumer court for my refund?? I have their e-copy of cash receipt including service tax amount paid.