Reliance Bigtv — independent tv dth stopped his hd & favourite dth channel payment taken 100% advance

BALBIR SINGH

from Faridabad, Haryana

Address:

sanjay colony, sector-23 faridabad, Faridabad, Haryana, 121005

I am the customer of independent tv. I can not watch many of the channel like star plus, star gold, movies ok, action movies, all sports channel, children cartoon channels, discovery & animal planet, entertainment channel, movie channel has blocked by independent tv. What should i do i am helpless neither i have choose another service provider nor watching my favourite channel. As my home my childrens are in holiday due to exam they can't watching their favourite channel. What is my fault to pay 100% advance money to relinace dth independent tv. I have paid 100% advance to watch all of entertainment, movie, sports, cartoon etc. Channel incl. Hd but dth service provider did't provide service for these channel. Many of the news channel are also stopped by dth provider. We tries to contact with independent tv customer care, their contact number is not working, nodal officer contact number has barred & not in service, any dth service provider contact number is working. As this is totally fraud & cheated to the customers. Company neither return their money nor gives dth service to the customers. So ministry of broadcasting & telecommunications has to be action against independent tv dth for their false commitment & fake dth service to the customers. After taking 100% advance from customers company is to given service to the customers. Challen error 200, 400 & message for technical reason. Why problems has not resolved from 3 months. We are not watching favourite channel & hd channel from january-2019. Why company taken advance money for these channel if service not given by him.

Reliance independent tv dth is a totally false company. It has been big fraud gamming with customers due to taking 100% advance money from customers for channels & now not given the dth services to the customer as he has advertise at the time of booking.

Balbir singh
Mobile [protected]
Dth sr. No. [protected]

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Reliance BigTV customer support has been notified about the posted complaint.

May 07, 2019

Updated by BALBIR SINGH It's a matter of deep regret to inform you that inspite of so much complain, many of the channel are still banned or not working. we are helpless to contact Independent TV. its contact number is not working. helpline number not working & all the official numbers are has been barred by them. we want our money back immediately sothat we can choose another DTH service provider. we have no time to waste for contact & complain them for channels. this was our big mistake to buy this DTH. Please refund our money paid to you at the earliest.

May 07, 2019

Updated by BALBIR SINGH We have so much request & complain to your due to service of DTH channel has been stopped & barred by you. many of the movie, entertainment, sports, news channels are has been blocked by INDEPENDENT TV DTH. so you requested to return our money back otherwise the complaint will be filed against you in the consumer courts due to not refund of payment. neither you have refund our money nor given DTH services as per your terms & conditions at the time of booking & taken advance. if the payment not refund within a week consumer harassment & fraud case will be filed against you.

BALBIR SINGH
FARIDABAD
MOBILE [protected]
Dth sr. No. [protected]