Reliance Bigtv — not getting technician after calling several times from 2 months

Address:

32D/84bhoor ka bagh, Dayalbagh,agra mob - 9410206404, Agra, Uttar Pradesh, 282005

To,
The head
Independent tv
Reliance digital

Sir/ma'am
This is to inform you that i have complaint to your customer care that my tv connection is not working in feb, but my complaint was not registered by your cc from that time till today i am getting assurance of getting technician within 24-48 hrs but still we didn't get,
What kind of services u r providing to customers 2 months wait for technician!!! And everyone assurance of getting services in 24-48 hrs!!!
Kindly provide us the technician today or max tomorrow till 12noon or please do disconnection and refund our money the wait for technician is more then enough and now it's not tolerable

Hope for positive response

Ravi saxena
Registered mobile no. - [protected]